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Ebonia Virtual Assistant
Ebonia Virtual Assistant
Your Hybrid Support Partner

Your Hybrid Support Partner

Whether you're a solo operator or an established agency, Ebonia Virtual Assistant provides reliable, scalable support to help you stay focused on revenue-generating activities while we manage the work behind the scenes.


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Comprehensive Support for Real Estate Professionals

Focus on growing your business while we take care of the administration, marketing, lead generation and transaction support behind the scenes.

Administrative Support

Keep your business organised and running efficiently.

  • Email and calendar management
  • CRM updates and database maintenance
  • Document preparation and filing
  • Data entry and reporting
  • Workflow and process management


Marketing Support

Build your brand and stay visible to your audience.

  • Social media management
  • Content creation and scheduling
  • Property marketing support
  • Email campaigns and newsletters
  • Canva design and branded graphics

Lead Generation & Client Care

Create more opportunities and nurture stronger client relationships.

  • Prospect research and database building
  • Lead generation campaigns
  • Appointment scheduling
  • Client follow-up and reminders
  • Client onboarding support

Transaction Coordination

Ensure every transaction progresses smoothly from contract to settlement.

  • Contract administration
  • Liaising with solicitors and lenders
  • Inspection coordination
  • Milestone and deadline tracking
  • Post-settlement follow-up

Property Research & Market Intelligence

Support informed decision-making with accurate research and reporting.

  • Suburb and market research
  • Comparative Market Analysis (CMA)
  • Property due diligence
  • Flood, zoning and infrastructure research
  • Off-market opportunity sourcing
  • Buyer brief preparation
  • Auction monitoring and competitor analysis
  • Feasibility and investment summaries

Listings, CRM & Database Management

Keep your properties, contacts and systems organised.

  • Property listing administration
  • Portal uploads and updates
  • Database management and data cleansing
  • CRM updates and maintenance
  • Contact segmentation and tagging
  • Open home and enquiry tracking
  • Property marketing coordination
  • Listing performance reporting

Business Development & Lead Generation

Create opportunities and maintain consistent follow-up.

  • Lead generation and prospect research
  • Database building
  • LinkedIn prospecting
  • Appointment setting
  • Client follow-up campaigns
  • Referral partner engagement
  • Email marketing campaigns
  • Pipeline and opportunity tracking

Transaction & Client Coordination

Deliver a seamless experience from enquiry to settlement.

  • Contract administration support
  • Liaising with solicitors and lenders
  • Building and pest coordination
  • Valuation scheduling
  • Client communication and updates
  • Key date and milestone tracking
  • Settlement preparation
  • Post-settlement follow-up and review requests

Why Choose Us?

At Ebonia Virtual Assistant, we do more than provide administrative support. We become an extension of your team, helping real estate professionals streamline operations, improve client service and create capacity for growth.


With extensive experience in the property industry, we understand the daily demands faced by Buyers Agents, Real Estate Agencies, Property Managers, Mortgage Brokers, Financial Advisers, Accountants, Builders, and Developers. Our dedicated support teams help you stay organised, responsive and focused on revenue-generating activities.


Whether you're a solo operator or a growing agency, we provide flexible support solutions that scale with your business.

1. 24/7 Availability
We understand that the real estate industry never sleeps. Whether you're managing late-night buyer inquiries, weekend open homes, or last-minute inspection requests, our virtual assistants are available around the clock. This means:

  • Immediate response to client messages (even after-hours)

  • No missed leads due to delayed follow-up

  • A consistent, professional presence representing your brand — day or night

This level of responsiveness builds trust, increases conversion rates, and elevates your client service standard.

2. Cost-Effective Solutions
Hiring and training in-house staff can be expensive — especially when your business is still growing. Our model helps you:

  • Eliminate overhead costs like super, leave entitlements, and office space

  • Pay only for the hours or tasks you need

  • Access experienced VAs trained specifically for real estate tasks without the full-time commitment

You get top-tier support at a fraction of the cost of hiring locally.

3. Scalable Support
Your workload can change from week to week — and we’re built for that. Whether you’re launching a new listing, running an auction campaign, or expanding into new areas, our team can scale with you:

  • Add more VAs during busy periods or marketing pushes

  • Reduce hours when things slow down — no contracts locking you in

  • Build a multi-VA team across admin, marketing, and lead gen as your business grows

We adapt to your business rhythm so you can focus on results, not resourcing.