Skip to main content
Ebonia Virtual Assistant
Ebonia Virtual Assistant
Elevate Your Real Estate Business

Empowering Real Estate Professionals with Expert Virtual Assistance

Streamline operations, enhance client engagement, and close deals faster with our specialized virtual assistant services.

Contact Now

Comprehensive Support for Real Estate Professionals

Administrative Support

  • Email and calendar management

  • Document preparation, e-signatures, and filing

  • CRM data entry, updates, and clean-up

  • Report formatting and spreadsheet tasks

  • Inbox zero strategies and workflow optimisation


Marketing Assistance

  • Social media content creation, scheduling, and engagement

  • Email marketing campaigns and newsletters

  • Property listing copywriting and syndication

  • Branded graphics for just listed/sold/testimonial posts

  • YouTube management (thumbnails, video edits, uploads) 

Lead Generation & Client Relations

  • Cold and warm lead generation using portals and databases

  • Post-open home follow-ups (calls/texts) to qualify interest

  • Appointment scheduling and client reminders

  • Handling buyer/seller inquiries via phone, email, or chat

  • Client onboarding forms and feedback requests

Transaction Coordination

  • Offer/contract preparation and management

  • Liaising with solicitors, lenders, and inspectors

  • Tracking key contract dates and sending reminders

  • Coordinating building, pest, and valuation inspections

  • Post-settlement follow-ups and review requests  

Property Research & Analysis

  • Suburb research and comparative market analysis (CMA)
    • Due diligence reports (zoning, infrastructure, flood risk)
    • Identifying off-market opportunities
    • Preparing buyer briefs and feasibility summaries
    • Auction tracking and competitor analysis

    Listing Management & Portal Support

  • Uploading/editing listings on realestate.com.au, Domain, etc.
    • Ensuring media, descriptions, floor plans, and pricing are accurate
    • Tracking listing performance and updating agents weekly
    • Managing property photo shoots and floor plan coordination

    CRM Automation & Tech Integration

  • Setting up real estate CRMs like Agentbox, VaultRE, and more
    • Creating automations: new lead alerts, follow-up sequences, reminders
    • Integrating lead forms, booking pages, and chatbots
    • Tagging, segmentation, and pipeline tracking
    • Troubleshooting and admin tech support

    Vendor, Buyer & Partner Liaison

  • Coordinating updates between agents, buyers, and sellers
    • Booking appointments with tradies, stagers, or cleaners
    • Managing communication with finance brokers and conveyancers
    • Assisting with event coordination (auctions, opens, expos)
    • Sending settlement gifts or thank-you packages on your behalf

    Your Dedicated Partner in Real Estate Success

    Ebonia Virtual Assistant specializes in providing top-tier virtual support to real estate professionals. Our team understands the unique challenges of the industry and offers tailored solutions to help you thrive.

    Get In Touch

    Key Benefits

    At Ebonia Virtual Assistant, we go beyond basic admin support — we become an extension of your real estate business. Our team is trained specifically for the property industry, helping you stay efficient, responsive, and client-focused without the overhead. Whether you're an independent buyers agent or a fast-growing agency, our virtual assistants are here to simplify your workflow, reduce costs, and support your growth with flexibility and professionalism.

    24/7 Availability

    1. 24/7 Availability
    We understand that the real estate industry never sleeps. Whether you're managing late-night buyer inquiries, weekend open homes, or last-minute inspection requests, our virtual assistants are available around the clock. This means:

    • Immediate response to client messages (even after-hours)

    • No missed leads due to delayed follow-up

    • A consistent, professional presence representing your brand — day or night

    This level of responsiveness builds trust, increases conversion rates, and elevates your client service standard.

    Cost-Effective Solutions

    2. Cost-Effective Solutions
    Hiring and training in-house staff can be expensive — especially when your business is still growing. Our model helps you:

    • Eliminate overhead costs like super, leave entitlements, and office space

    • Pay only for the hours or tasks you need

    • Access experienced VAs trained specifically for real estate tasks without the full-time commitment

    You get top-tier support at a fraction of the cost of hiring locally.

    Scalable Support

    3. Scalable Support
    Your workload can change from week to week — and we’re built for that. Whether you’re launching a new listing, running an auction campaign, or expanding into new areas, our team can scale with you:

    • Add more VAs during busy periods or marketing pushes

    • Reduce hours when things slow down — no contracts locking you in

    • Build a multi-VA team across admin, marketing, and lead gen as your business grows

    We adapt to your business rhythm so you can focus on results, not resourcing.